Meyou 帮助中心

遇到问题？我们尽快回。

联系我们

邮件：[email protected]
回复时间通常在 2 个工作日内。

常见问题

怎么取消 Premium 订阅？

iPhone → 设置 → Apple ID（顶部你的名字）→ 订阅 → Meyou Premium → 取消订阅。当前周期内仍可使用。

怎么删除账号？

App 内：我 → 设置 → 账户与安全 → 删除账号。
所有数据将在 30 天内永久删除（法律合规所需的最少信息除外）。

对方一直骚扰我怎么办？

聊天界面右上角 ⋯ → 屏蔽 / 举报。或者在卡片 ⋯ → 举报。

为什么我看不到附近的人？

检查 iPhone 设置 → 隐私 → 位置服务 → Meyou 是否允许。如果你关闭了 app 内 "在附近显示我"，对方也看不到你。

验证码收不到？

邮件可能延迟几分钟或被归类为垃圾邮件。检查垃圾箱。如果 5 分钟还没收到，点 "重新发送"。

Meyou Support

Run into something? We'll get back to you.

Contact

Email: [email protected]
We usually reply within 2 business days.

FAQ

How do I cancel my Premium subscription?

iPhone → Settings → Apple ID (your name at top) → Subscriptions → Meyou Premium → Cancel Subscription. You still have access until the current period ends.

How do I delete my account?

In the app: Me → Settings → Account → Delete Account.
All your data is removed permanently within 30 days (except what's legally required to retain).

Someone is harassing me — what do I do?

In a chat header, tap ⋯ → Block / Report. Or on any profile card, ⋯ → Report.

Why can't I see Nearby people?

Check iPhone Settings → Privacy → Location Services → Meyou is allowed. If you turned off "Show me in Nearby" in-app, other users also can't see you.

I'm not receiving the verification code email.

Emails can take a few minutes or land in Spam. Check Junk. If after 5 min nothing arrives, tap "Resend code".